Terms and Conditions
Last Updated: 01/06/2023
Welcome to EliteBodyPlan. The terms and conditions outlined in this agreement (“Terms and Conditions”) govern your use of our website at https://elitebodyplan.com (the “Website”). The Website is owned and operated by EliteBodyPlan Ltd, a company registered in England and Wales (Company Registration No. 13452613), with our registered office at 86-90 Paul Street, London EC2A 4NE.
Please read these Terms and Conditions carefully before using our Website. By accessing or using our Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, then you may not access the Website.
Data Protection and Privacy – Your privacy is important to us. We will process your personal data in accordance with our Privacy Policy and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
Services – EliteBodyPlan offers online fitness programs on a monthly subscription model with no minimum terms. The services provided are subject to the Terms and Conditions stated on this page.
Consumer Rights – Nothing in these Terms and Conditions affects your statutory rights as a consumer. If you are a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. For more information about your legal rights, contact your local Citizens Advice Bureau or Trading Standards Office.
User Account – Users have full control over their accounts, including deletion and modification of information. If you encounter any issues with your account, please contact our customer care team at customercare@elitebodyplan.com.
Cancellation Policy – You may cancel your subscription at any time within the application. If you encounter any issues, please contact our customer care team at customercare@elitebodyplan.com. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your current billing cycle.
Intellectual Property – The Website and its original content, features, and functionality are owned by EliteBodyPlan Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Some content is provided by MyPTHub with their permission. The software used to run this business is also provided by MyPTHub.
User Responsibilities and Acceptable Use – Users are expected to use the Website responsibly and with respect for others. Prohibited behavior includes harassment, abuse, or the posting of inappropriate content. We reserve the right to terminate or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Disclaimer of Liability – To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website. In no event will we be liable (whether in contract, tort including negligence, or otherwise) to you for any business losses or any indirect or consequential losses, or for any personal injury not caused by our negligence, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.
Governing Law and Jurisdiction – These Terms and Conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, youmay also bring proceedings in Scotland.
Dispute Resolution – We strive to resolve any disputes in a professional and timely manner. If you have any complaints or issues, please contact our customer care team at customercare@elitebodyplan.com.
Complaints Procedure – We are committed to resolving disputes promptly and fairly. If you have a complaint about our services, please contact our customer care team at customercare@elitebodyplan.com with a detailed description of your complaint. We will acknowledge your complaint within 2 working days and aim to resolve any issues within 10 working days.
Changes to These Terms and Conditions – We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms and Conditions on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms and Conditions.
Contact Us – If you have any questions about these Terms and Conditions, please contact us at customercare@elitebodyplan.com.